Toku Ltd. is a Singapore-headquartered provider of enterprise-grade, cloud-native, AI-powered customer experience infrastructure, founded in December 2017. The company offers a comprehensive 360° CX platform that unifies connectivity, cloud communications, conversational AI, and omnichannel engagement solutions, enabling multinational and regulated organizations to modernize customer interactions while ensuring compliance, data sovereignty, and scalability. Key features include carrier-grade connectivity, programmable messaging and voice APIs, verification tools, in-app voice SDKs, cloud contact centers, and AI capabilities such as transcription, sentiment analysis, and virtual agents, all supporting hybrid and cloud-agnostic deployments with in-country data processing. Operating through subsidiaries in Singapore, Malaysia, Vietnam, Hong Kong, and South Korea, plus a Taiwan branch, Toku serves clients across 34 countries in APAC, LATAM, and MENA, spanning sectors like e-commerce, logistics, telecommunications, finance, food delivery, and public services. Recently listed on the Singapore Exchange's Catalist board following a successful IPO that raised S$16.25 million, Toku plays a pivotal role in facilitating seamless, intelligent customer engagement for enterprises navigating complex regulatory and infrastructural landscapes. Its modular offerings empower businesses to orchestrate conversations across voice, chat, email, and digital channels with high reliability and enterprise-level security.
Markedsdata leveret af TwelveData og Morningstar